Evennett expresses concern over ticket office recommendations

David Evennett MP discussing accessibility issues with BADP members at Slade Green station in March 2010
Bexleyheath and Crayford MP David Evennett has written to the Secretary of State for Transport following the publication of a list of stations that could lose their tickets offices.

Sir Roy McNulty was commissioned by the previous Government to lead an independent review of the British rail industry and recommend ways to ensure better value for money.

His report, “Realising the potential of GB Rail” recommends that Train Operating Companies should consider “the closure of all Category E station ticket offices” and “reducing the opening hours at Category D station ticket offices”.

This could mean the potential closure of the ticket office at Slade Green Station, and a reduction in opening hours at Crayford Station, if the Government accepts the report’s recommendations.

In his letter to Rt Hon Phillip Hammond MP, Mr Evennett said:

“I am aware that some vulnerable and disabled passengers use this station to get to Inspire Community Trust, a social care charity nearby that provides important services. I would be very concerned if such vulnerable people, as well as other commuters, were not able to obtain assistance and travel advice that is offered at ticket office windows.

“Similarly, a reduction in the opening hours of the ticket offices at Category D stations, such as Crayford, could also be particularly disadvantageous to commuters, as they may not be able to obtain the cheaper fares that ticket machines do not always offer.”

A list of all stations by category can be found at the end of this report.