Southeastern respond to MP’s representations

David Evennett MP has received the following response from Southeastern Railway, after he made representations to them regarding Monday’s service problems.

You can download the email by clicking here. The message outlines how those affected can claim compensation from the company and their explanation of what happened.

Mr Evennett contacted Southeastern on Tuesday morning, after complaints about “overcrowding, the condition of the trains in the heat, lack of information from train drivers and being stuck outside stations without explanation.”